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Privacy Policy

Effective Date: 03/01/2026

Your privacy is critically important to us. This Privacy Policy outlines how your personal information is collected, used, and protected in a professional psychotherapy practice. We are committed to maintaining the confidentiality of your personal information, including Protected Health Information (PHI), and adhering to all applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We may collect the following types of information from you:

  • Personal Identification Information: Your name, email address, phone number, and mailing address.

  • Health Information: Information related to your physical and mental health, including your medical history, symptoms, diagnoses, and treatment plans. This information is considered Protected Health Information (PHI) and is handled with the utmost care as required by law.

  • Billing Information: Your credit card details, insurance information, or other financial data required for payment processing.

  • Technical Data: We may automatically collect non-identifying information about your visit to our website, such as your IP address, browser type, pages viewed, and the date and time of your visit. This is used for website analytics to improve our services.


2. How We Use Your Information

The information we collect is used for the following purposes:

  • To Provide Services: To schedule and conduct telehealth therapy sessions, manage your care, and provide follow-up communications.

  • To Communicate With You: To respond to your inquiries, send you appointment reminders, and provide other information related to your therapy.

  • For Billing and Administrative Purposes: To process payments, submit claims to your insurance provider, and maintain accurate records as required by professional and legal standards.

  • To Improve Our Website: To analyze website usage and trends to enhance the user experience and service offerings.


We will never sell or share your personal information with third parties for marketing purposes. Your PHI will only be used or disclosed for purposes of your treatment, payment for services, and healthcare operations, as outlined in our Notice of Privacy Practices.

3. Data Security
We are committed to protecting your information. We use a variety of security technologies and measures to help protect your data from unauthorized access, use, or disclosure. All telehealth sessions are conducted on a secure, HIPAA-compliant platform, and our website is protected with SSL encryption. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

4. Cookies
Our website uses "cookies" to enhance your browsing experience. A cookie is a small piece of data stored on your device that helps us remember information about you. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

5. Third-Party Services
We may use third-party services, such as a secure telehealth platform or online payment processor, to assist in providing our services. These third parties have their own privacy policies. We encourage you to review them to understand how they handle your information. We are not responsible for the privacy practices of these third-party websites or services.

6. Your Rights
You have the right to access, review, and request corrections to your personal and health information. You may also have the right to request a restriction on certain uses and disclosures of your information. Please contact us to make any such requests.

7. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy regularly.

8. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at: azteletherapy@gmail.com 

 

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